BlueArc Corporation, a leader in scalable, high-performance unified network storage systems, has selected MCA Solutions’ OnDemand product for service parts planning and optimization. The software-as-a-service solution will enable BlueArc to deliver improved capabilities as early as March of this year.
BlueArc’s high-performance network storage systems store and deliver mission-critical data for its clients. MCA’s solution will enable BlueArc to increase availability of its network storage equipment across its global network as well as offer a differentiated aftermarket service offering.
“We’re very excited to welcome BlueArc Corporation to our growing list of service-oriented customers including Rockwell Collins, KLA-Tencor, the U.S. Navy, and Unisys,” said Bob Salvucci, president and CEO of MCA Solutions.
The combination of complex product configurations, a rapidly growing installed base, and increasing customer support requirements made BlueArc’s service supply chain complex and dispersed. “With MCA’s OnDemand technology, we can quickly and easily automate and improve our service parts planning and forecasting processes to meet our existing 4-hour service level agreements,” said Chris McBride, senior vice president of global customer operations at BlueArc.
MCA’s OnDemand will use existing customer data to improve forecasting capability, support new product introductions, reduce support response time and improve service decision making by quantifying trade-offs between service, inventory, and cost.
About MCA Solutions
MCA Solutions’ award-winning service parts planning and optimization software helps aerospace and defense, high-tech and capital equipment companies of all sizes transform their service supply chains into bottom-line business drivers, by reducing inventory, lowering support costs and improving service levels to maximize customer satisfaction. MCA Solutions is a privately held company headquartered in Philadelphia, and can be reached at www.mcasolutions.com or (215) 717-2180. The company is now blogging at http://blog.mcasolutions.com/.
MCA Solutions, Service Planning and Optimization Suite and SPO are trademarks of MCA Solutions, Inc. All other trademarks are property of their respective owners.
About Blue Arc
BlueArc partners with customers to solve their storage and data management-related business challenges. BlueArc's best-of-breed, high-performance, highly scalable and cost-effective storage solutions help to accelerate our customers' success. Additional information about BlueArc can be found at www.bluearc.com.